| Individual who accesses the Platform and is provided with login credentials to log in to the Platform to use the Services. |
Your name, email address, gender, date of birth, height, weight and phone number. |
Creation of Your account on the Platform, verification of Your identity as part of Our security process.
To notify You of any alerts or updates related to the Platform or the Services.
To send You information about any of Our new services, products, events, or programs that may be of Your interest.
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Onboarding and creation of Your account: Legitimate Use Section 7(a) of DPDPA.
Marketing or Promotional Purpose: Consent Section 6 of DPDPA.
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| Individual who fills the YouLabs onboarding form and/or subscribes to the Services. |
Your name, email address, phone number, residential address, WhatsApp number, age, medical history, health concerns, wellness goals, and any other Personal Data You provide Us in the form. |
To onboard You as Our client and to provide the Services You have subscribed to.
To notify You of any alerts or updates related to the Platform or the Services.
To send You information about any of Our new services, products, events, or programs that may be of Your interest.
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Onboarding Purpose: Legitimate Use Section 7(a) of DPDPA.
Marketing or Promotional Purpose: Consent Section 6 of DPDPA.
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| Individual who subscribes to Our services. |
Your bank account and card details. |
To initiate payment for Our services. |
Legitimate Use Section 7(a) of DPDPA. |
| Individual who is Our client or a Website visitor who provides certain information while (a) filling out a survey about their user experience or feedback; (b) contacting Us or speaking to Our representatives. |
Information You have provided as part of it. |
To improve the Platform and/or Services.
To communicate the feedback to the Physicians and/or Diet Coaches or any other professional who assist Us in providing the Services to You.
To respond to Your comments, queries or questions, if any.
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Legitimate Use Section 7(a) of DPDPA. |
| Our client who raises a customer support request. |
Your name, email, phone number, WhatsApp number, client reference number and any other information You provide Us as part of the support request. |
To respond to Your comments, and questions and provide customer services.
To communicate the feedback to the Physicians and/or Diet Coaches or any other professional who assist Us in providing the Services to You.
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Legitimate Use Section 7(a) of DPDPA. |
| Our client who provides reviews/feedback for Our Services. |
Information You have provided as part of it. |
To improve Our Services.
To publicly display such ratings and reviews/feedback.
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Legitimate Use Section 7(a) of DPDPA. |
| Our client who subscribes to or purchases Our (a) blood check-up services; (b) CGM machine, Wearable band or body composition pod; (c) AI-assisted health profiling service; (d) consultation service with Physicians and/or Diet Coaches; and (e) any other service that We provide, opted in by You. |
Depending on the Service You have subscribed to, We may collect Your name, client identifier, phone number, email address, appointment details, relevant health history, current medications, allergies, lifestyle inputs, dietary restrictions, blood sample identifiers, lab reports, biomarker data such as gut microbiome data, urine test data, genomic data, epigenetic data, weight, body metrics such as BMI, body fat percentage, muscle mass and any other information You provide Us for availing the Services from Us. |
To provide You the Services You have subscribed to. |
Consent: Section 6 of DPDPA |
| Physician and/or Diet Coaches or any other professional onboarded onto YouLabs to provide the Services to Our clients. |
Your name, email address, phone number, residential address, educational qualification, past employment details, certifications, bank account, PAN details and any other information required before onboarding You as Our partner. |
To evaluate and onboard You as Our partner to assist Us in providing the Services to the clients.
To send client reports to You and appointment details.
To manage Your consultation sessions.
To make payment for the service You provide.
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Where Physicians and/or Diet Coaches have voluntarily provided their Personal Data: Legitimate Use Section 7(a) of DPDPA.
In all other instances, the basis of Processing will be: Consent Section 6 of DPDPA.
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| Vendor or partner representative who is notified to Us as the contact person when We avail the vendor/partner services. |
Your name, email address, designation, employer name, and phone number. Your bank account details and PAN details, where You are an individual vendor. |
To communicate with You regarding the services We are availing from the vendor/partner.
To fulfil our payment obligations to you and to comply with our statutory obligations.
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Legitimate Use Section 7(a) of DPDPA. |
| Individual who applies for an employment opportunity with Us |
Your contact information such as full name, email address, phone number, details of Your educational qualification and previous employment, and other information You volunteer during the interview or Your interactions with Us and contained in the resume that You submit to Us |
To evaluate You for any position that You have applied for or that We may consider You at the time that You submitted Your resume or at a later date. |
Legitimate Use Section 7(i) of DPDPA. |